Player Services Team
Providing personalized exemplary service to avid casino players is what our team excels at. From assisting with credit lines, to explaining our loyalty card program and associated player benefits, our team is here to ensure spectacular experiences at Mohegan Casino and Virgin Hotels Las Vegas. Please feel free to reach out to our department at VIP@MoheganLasVegas or 855.880.8898 and one of our personalized service providers will be looking forward to assist you. Thank you for choosing Mohegan Casino Las Vegas.
Tony Tricase
VICE PRESIDENT OF CASINO MARKETING
Tony has been spent the last 29 years in various roles throughout Casino Marketing, Player Development, Customer Relations and Service Assurance. Throughout his career, Tony has worked with several large Las Vegas Strip resorts, as well as local and regional properties. As the Vice President of Casino Marketing, he will oversee the Player Services Team and work with all facets of the resort to ensure our guests receive world-class service and a one-of-kind Las Vegas experience on every visit.
Scott Konopinski
DIRECTOR OF PLAYER DEVELOPMENT
Scott is an industry veteran with over 20 years of experience in Las Vegas, including more than 9 years at the Hard Rock Hotel & Casino. Scott has held many different roles throughout Hotel Operations and Casino Marketing, bringing a vast knowledge to his resume. Scott is originally from Chicago and is a UNLV Graduate. Scott loves hiking, traveling the world and spending time with his family, friends and his two dogs. He is passionate about the City of Las Vegas, Golden Knights and loves to experience new cultures.
Chris Saldivar
DIRECTOR OF PLAYER DEVELOPMENT
Born and raised in Las Vegas, Chris earned his Bachelor’s degree from UNLV. He discovered his true passion for guest relations while working in Casino Marketing in 2010. Chris carries this same enthusiasm for building relationships in his current role, ensuring VIP experiences to all the Mohegan Sun Casino players he engages with. Chris is a loyal fan of the Vegas Golden Knights, Las Vegas Raiders and all UNLV Rebel athletics. He spends his free time enjoying outdoor activities with his family, including biking, hiking, camping and snowboarding.
Sumona Islam
DIRECTOR OF CASINO MARKETING
Sumona is ecstatic to be continuing her over 20-year casino industry career at the state-of-the art Mohegan Casino Las Vegas. Sumona's experience includes management roles within Casino Marketing, Player Development and Concierges services, in both Reno and Las Vegas. Sumona holds a Bachelor's degree in Business Management and Marketing from University of Nevada, Reno. She is a strong believer of the "work hard play hard" motto and is extremely passionate about relationship marketing and providing world class player experiences. When she is not working, Sumona enjoys global travel, hiking, painting, cooking, and spending time with family and friends.
Joseph Phillips
EXECUTIVE CASINO HOST
Joseph joins the team with more than 15 years of Las Vegas Casino Marketing experience and takes great pride in creating enjoyable and memorable visits for his players. Joseph enjoys golfing, snowboarding, hiking with his dog, and the occasional poker game during his free time. Although he considers Ohio to be home, Joseph was born in Athens, Greece and moved to Las Vegas shortly after graduating from Indiana University. Joseph is a diehard Detroit sports fan and remains optimistic that the titles are coming!
James Bean
EXECUTIVE CASINO HOST
James’ career in the casino industry spans over 20 years. His journey in gaming began in Human Resources and then moved to the wonderful world of hosting in Casino Marketing shortly afterwards. James’ super power is his natural ability to build relationships through providing superior guest service. James holds two degrees from the University of Memphis. He is extremely proud of the work he does with the Nevada Coalition for Suicide Prevention as a member of the board of directors. James is an avid golfer and tennis player. James has traveled to over 10 different countries and recently lived in Thailand for almost two years where he taught English. James is a proud father of his young adult daughter whom also lives in Las Vegas.
Chong "Dave" Wang
EXECUTIVE CASINO HOST
Dave came to Las Vegas to pursue his college education, and decided to make a career in the Casino Gaming industry. Dave has traveled half of China’s mainland, and speaks several Chinese dialects. He has also explored a majority of Southeast Asia and lived in Singapore during his childhood for over 10 years. Dave also has a strong interest in becoming a Mechanical Engineer with a focus on aerodynamics. He is an outgoing person, and enjoys reading non-fiction, watching classic movies and even has a goal to drive his mini cooper across the United States. Dave truly enjoys taking care of casino players and always makes himself available to ensure great experiences for Mohegan Sun Casino players.
William Sheppard
HOSPITALITY HOST
Bill brings to the table over 25 years of gaming and hospitality experience from both the east coast and Las Vegas. Raised in a military family, Bill has lived in a variety of countries and states where he developed the people skills that enable him to be a great host. As a Scholarship athlete, Bill graduated from the University of North Carolina at Chapel Hill. In his free time, Bill enjoys sharing quality time with his family and friends. Bill has called Las Vegas home for ten plus years and is excited to see the continuing growth and share his experience with Mohegan Casino players.