VIP Casino Host Team
Providing personalized exemplary service to avid casino players is what our team excels at. From assisting with credit lines, to explaining our loyalty card program and associated player benefits, our team is here to ensure spectacular experiences at Mohegan Casino and Virgin Hotels Las Vegas. Please feel free to reach out to our department at VIP@MoheganLasVegas or 855.880.8898 and one of our personalized service providers will be looking forward to assist you. Thank you for choosing Mohegan Casino Las Vegas.
Tony Tricase
VICE PRESIDENT OF CASINO MARKETING
Tony has been spent the last 29 years in various roles throughout Casino Marketing, Player Development, Customer Relations and Service Assurance. Throughout his career, Tony has worked with several large Las Vegas Strip resorts, as well as local and regional properties. As the Vice President of Casino Marketing, he will oversee the Player Services Team and work with all facets of the resort to ensure our guests receive world-class service and a one-of-kind Las Vegas experience on every visit.
Scott Konopinski
DIRECTOR OF PLAYER DEVELOPMENT
Scott is an industry veteran with over 20 years of experience in Las Vegas, including more than 9 years at the Hard Rock Hotel & Casino. Scott has held many different roles throughout Hotel Operations and Casino Marketing, bringing a vast knowledge to his resume. Scott is originally from Chicago and is a UNLV Graduate. Scott loves hiking, traveling the world and spending time with his family, friends and his two dogs. He is passionate about the City of Las Vegas, Golden Knights and loves to experience new cultures.
Chris Saldivar
DIRECTOR OF PLAYER DEVELOPMENT
Born and raised in Las Vegas, Chris earned his Bachelor’s degree from UNLV. He discovered his true passion for guest relations while working in Casino Marketing in 2010. Chris carries this same enthusiasm for building relationships in his current role, ensuring VIP experiences to all the Mohegan Sun Casino players he engages with. Chris is a loyal fan of the Vegas Golden Knights, Las Vegas Raiders and all UNLV Rebel athletics. He spends his free time enjoying outdoor activities with his family, including biking, hiking, camping and snowboarding.
Sumona Islam
DIRECTOR OF CASINO MARKETING
Sumona is ecstatic to be continuing her over 20-year casino industry career at the state-of-the art Mohegan Casino Las Vegas. Sumona's experience includes management roles within Casino Marketing, Player Development and Concierges services, in both Reno and Las Vegas. Sumona holds a Bachelor's degree in Business Management and Marketing from University of Nevada, Reno. She is a strong believer of the "work hard play hard" motto and is extremely passionate about relationship marketing and providing world class player experiences. When she is not working, Sumona enjoys global travel, hiking, painting, cooking, and spending time with family and friends.
Joseph Phillips
EXECUTIVE CASINO HOST
Joseph joins the team with more than 15 years of Las Vegas Casino Marketing experience and takes great pride in creating enjoyable and memorable visits for his players. Joseph enjoys golfing, snowboarding, hiking with his dog, and the occasional poker game during his free time. Although he considers Ohio to be home, Joseph was born in Athens, Greece and moved to Las Vegas shortly after graduating from Indiana University. Joseph is a diehard Detroit sports fan and remains optimistic that the titles are coming!
Ralph Naifeh
EXECUTIVE CASINO HOST
Ralp began his career within the gaming industry in 2011 at the iconic Tropicana. It is there where he discovered the positive impact he had on guest experiences in his role as a casino host. Prior to the Tropicana, Ralph spent ten years in the professional baseball business as a stadium director. Ralph holds an MBA and continues his education at UNLV completing courses in Hotel and Casino Administration. When he is not creating lasting memories for guests at the casino and resort, Ralph enjoys traveling, hunting, fishing, movies, fine dining, as well as spending quality time with those important to him.
Reina Gallegos
HOSPITALITY HOST
Reina began her career in guest relations over 25 years ago, with the last 12 years working as a casino host. She truly enjoys meeting, assisting, and creating great experiences for avid casino players. Reina is bi-lingual and was born, raised, and educated in Mexico. When she is not working, Reina loves spending time with family, especially her grandchildren.
Erin Liu
HOSPITALITY HOST
Erin was born in China and has an immense passion for the hospitality industry which led her to Las Vegas to study and begin her career. She is a recent graduate of UNLV, obtaining a master’s degree in hospitality management. Erin enjoys welcoming guests from all cultures and backgrounds, believing a warm smile and inviting atmosphere enhances player’s experience at the resort and casino. In Erin’s free time, she enjoys travel, staying updated on global news, and exploring various cuisines and beverages through tasting and cooking with family and friends.